Is Your iPhone’s Face ID not working or not available? Here Are 13 Solutions to the Problem
Face ID allows you to unlock your iPhone quickly and easily, authenticate downloads, make transactions, and more. When Face ID isn’t accessible or functional, these options will assist you in resolving the issue.
So, if you can’t set up Face ID on your iPhone, if it’s not accessible, or if Face ID has started functioning sporadically and no longer recognizes your face, just follow the troubleshooting steps below. These methods are applicable to all iPhone models with Face ID, including the iPhone X and subsequent versions.
1. Check the Face ID Settings
It’s usually a good idea to start with basic checks before moving on to the repairs. Here’s how to check sure Face ID is activated and configured correctly:
- Navigate to Settings > Face ID & Passcode on your iPhone. If you see Reset Face ID, that implies you’ve previously configured Face ID. Otherwise, follow the on-screen instructions to get started right now.
- Enable the iPhone Unlock, iTunes & App Store, Wallet & Apple Pay, and Password AutoFill choices.
- Open Settings and scroll to the bottom to see a list of third-party applications.
2. Check Face ID Permission for Third-Party Apps
Third-party banking, payment, instant messaging, and other similar applications may utilize Face ID to log in. If you previously refused an app permission to utilize Face ID, you will need to enter your iPhone password each time.
Here’s how to activate Face ID in a third-party iPhone app that supports it:
- Make sure the Face ID toggle is turned on.
- Tap the concerned app.
- Go to the iPhone Settings app and choose Face ID & Passcode. Use your passcode to authenticate.
Alternatively, click to Settings > Face ID & Passcode > Other Apps to view the full list of apps that have requested Face ID access.
3. Clean the Face ID Sensors
Is your iPhone’s Face ID not functioning at all? When this occurs, wipe the top of the device with a soft, dry cloth to ensure the Face ID sensor is clean. When you keep the phone in your ear for too long, body oils and grime might adhere to it, causing Face ID to malfunction.
Second, consider removing any tough cases or thick screen protectors that hide the Face ID sensors even slightly.
4. Make Sure You’re Not Blocking Your Face
Face ID may not function if you wear a mask, veil, or any other item of clothing on your face, depending on your iPhone model. Make sure you don’t block your face with anything to ensure that Face ID works properly. Unless you have an Apple Watch, entering the iPhone passcode manually may be your only choice in locations where you must wear a mask or veil.
5. Hold Your iPhone Correctly
Face ID only works on iPhones running iOS 15 or earlier when held in portrait position. If Face ID isn’t functioning while you’re sleeping, try unlocking the phone in portrait mode. Check that you’re holding it appropriately.
Furthermore, avoid holding the iPhone too far away or too near to you. Keep it at a safe distance from your face.
6. Restart Your iPhone
Restarting your iPhone is one of the most simple but effective solutions to resolve Face ID difficulties. There are two phases to restarting. The first step is to switch off your iPhone, followed by a minute of waiting.
After you do this, the Face ID components that were previously inoperable should now function properly. However, the first time you unlock your iPhone after doing this, you will need to input your passcode again.
7. Update Your iPhone
Apple uses software upgrades to correct known problems and issues. If your Face ID setup isn’t functioning or fails to unlock your smartphone on a regular basis, the issue might be at a deeper software level. To resolve this, upgrade your iPhone to the most recent version of iOS.
8. Set Up an Alternate Appearance
If you’re wearing glasses, have facial hair, or have otherwise altered your look, you may configure an alternative appearance to help Face ID operate better. Here’s how you do it:
- Set up an alternate appearance by tapping Set Up an Alternate Appearance and following the onscreen directions.
- Navigate to Settings > Face ID & Passcode > Face ID Reset.
9. Reset Face ID and Set It Up Again
Resetting Face ID may be beneficial when it is not functioning or is not accessible. This will delete the stored face and force you to recreate it.
To reset Face ID on your iPhone:
- Return to Settings > Face ID & Passcode and repeat the setup procedure.
- Restart your iPhone.
- Go to Settings > Face ID & Passcode and complete the setup process again.
10. Reset All Settings
Personal data including as photographs, movies, applications, music, and so on are not deleted when you reset all of your iPhone’s settings. All of the settings you’ve ever altered or added, such as Wi-Fi, Bluetooth, Home Screen layout, VPN, and Keyboard settings, are wiped and reset to the default.
Resetting all of your device settings may assist if your iPhone’s Face ID function isn’t working. To reset all settings, go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. When the operation is finished, restart Face ID, and it should function flawlessly now.
11. Factory Reset Your iPhone
If none of the above alternatives work, try factory resetting your iPhone. This will delete everything on your iPhone, including apps, images, settings, and other data. So create a backup of your iPhone first. After the reset, you may either set up your iPhone as a new device or restore it from a computer or an iCloud backup.
12. Make Sure Your Repairs Are Carried Out by Apple
Did you recently change the screen of your iPhone? Or did you get it fixed at an unlicensed service shop for a hardware issue? If this is the case, Face ID will most likely not operate on this iPhone until it is repaired at an Apple Store or one approved by Apple. This is due to the fact that authorised repairs must validate the Face ID sensor in the screen with Apple’s servers.
If you recently dropped your iPhone on a hard surface, the Face ID sensors may be damaged. As a result, it may crash on the setup page, become inaccessible, or cease to function entirely.
To some degree, all iPhones with Face ID are waterproof. However, Face ID may not function if your iPhone has been submerged for an extended period of time.
Consider calling Apple Support and booking a store visit if your issue meets any of the aforementioned scenarios.
Face ID on Your iPhone Should Be Working Perfectly Now
If your Face ID problem was not caused by hardware, one of the options listed above should have resolved it. When Face ID becomes operational, your iPhone experience will become much more convenient.
Face ID is very safe and provides a smooth experience. And by taking a few modest precautions, you can really make it even more secure.
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